2016 Year-in-Review

The Canadian automotive industry made history this year, with new vehicle sales surpassing 1.9 million for the first time ever. It was also a remarkable year at LGM. Scroll down for a full recap of our 2016 highlights.

WE TAKE PRIDE IN OUR COMMITMENT TO SERVICE EXCELLENCE

Nation-wide bilingual claims, dealer support and sales network.
LGM-YRW-IconsStats-Calls
LGM-YRW-IconsStats-CSat
162,085 Total Customer Service calls received
48,512 Total Claims processed
98% calls answered within 60 seconds or less

99% Dealers say we meet or exceed their claims service expectations*

97% Dealers say we meet or exceed their sales service expectations*

*Dealer Satisfaction Index (DSI) - 2016 survey score; J.D. Power 3-point scale

NATIONAL SALES TEAM THAT SPANS THE COUNTRY

Our Dealer Development Managers are CSP-Certified and cover every province, with the sales expertise and product knowledge to provide personalized support for our entire dealer network.
Vancouver, BC Head Office
Oakville, ON Oakville Office
Montréal, QC Québec Office