2018 Year-in-Review

New vehicle sales in the Canadian automotive industry came in at 1.985 million this year - the second highest sales on record after a record-breaking year in 2017. It was also another exceptional year at LGM. Scroll down for a recap of our 2018 highlights.

WE TAKE PRIDE IN OUR COMMITMENT TO SERVICE EXCELLENCE

Nation-wide bilingual claims, dealer support and sales network.

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LGM-YRW-IconsStats-CSat

185,908 total customer service calls received

73,751 total claims processed

76% of all claims received a decision in one hour or less

93% of dealers say we meet or exceed their claims service expectations*

95% of dealers say we meet or exceed their sales service expectations*

*Dealer Satisfaction Index (DSI) – 2018 survey score; J.D. Power 3-point scale.