WE TAKE PRIDE IN OUR COMMITMENT TO SERVICE EXCELLENCE
Nation-wide bilingual claims, dealer support and sales network.
185,908 total customer service calls received
73,751 total claims processed
76% of all claims received a decision in one hour or less
93% of dealers say we meet or exceed their claims service expectations*
95% of dealers say we meet or exceed their sales service expectations*
*Dealer Satisfaction Index (DSI) – 2018 survey score; J.D. Power 3-point scale.